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Customer Care
At tsgabrielle®, we believe that exceptional customer service is just as essential as the artistry and elegance of our products. As a proudly LGBTQ+ and trans-owned brand based in Phoenix, Arizona, we are dedicated to fostering a warm, welcoming space where every customer feels valued and celebrated. Whether you need support with an existing order, guidance on product care, personalized styling advice, or simply want to share your journey with us, our knowledgeable and courteous team is committed to providing you with an unparalleled customer experience.
We are here to support your lifestyle and ensure your experience with our “Slow Luxury” collections is seamless. Please reach out to our team using the methods below.
Email Support
contact@tsgabrielle.co.ukFor all customer service inquiries, custom orders, warranty assistance, or product questions, email us directly. We read every email with care and aim to respond with the kindness, precision, and genuine dedication that defines our brand.
Phone Support
+1 (844) 714-2827If you prefer to speak with our support team, you can reach us by phone.
tsgabrielle® is officially operated and managed by Peach Phoenix, LLC. All official business correspondence, mail, and safety-related inquiries can be directed to our corporate headquarters:
Peach Phoenix, LLC1801 East Camelback Road, Suite 102Phoenix, AZ 85016United States of AmericaYour safety, confidence, and peace of mind are our highest priorities. Even as a US-based business, tsgabrielle® and Peach Phoenix, LLC ensure that all of our consumer products meet rigorous European Union standards.
Safety First, Elegance Always.
GPSR & Chemical Compliance
All items are thoroughly evaluated to meet the strict requirements of the General Product Safety Regulation (GPSR), ensuring they are safe, durable, and free from harmful substances such as lead, cadmium, bisphenols, and phthalates.
2-Year EU Legal Guarantee
We stand firmly behind the quality of our craftsmanship. Every product is backed by a 24-month warranty against manufacturing defects or premature wear.
If you have specific questions or concerns regarding product safety, regulatory compliance, chemical testing, or wish to invoke your warranty, please direct your correspondence to our dedicated channel:
contact@tsgabrielle.co.uktsgabrielle® is more than a boutique — it is a movement that celebrates trans joy, diversity, and unapologetic self-expression. We love seeing how you style your pieces and wear your truth. Connect with us, explore our content, and tag us in your photos to become part of our vibrant community across all of our active platforms.
While our headquarters are in the United States, tsgabrielle® is a global brand with a worldwide reach. For our international visitors seeking a localized shopping experience, explore our Official Global Directory of Worldwide Stores. This directory will guide you to your region-specific storefront, including our dedicated sites for France, Australia, the United Kingdom, and across Europe.
Visit the Global Store Directory
